Contractor Leads Network — Privacy Policy

Effective Date: 2025
Website:
https://www.contractorleadsnetwork.com
Company: Contractor Leads Network (“CLN,” “we,” “us,” or “our”)

1. Purpose of This Policy

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile tools, and services (collectively, the “Platform”). By using Contractor Leads Network, you agree to this policy.

2. Information We Collect

We collect only the information necessary to operate and improve our services:

A. Information You Provide

  • Contractors: name, phone number, business name, license and insurance documents, email, service areas, payment details.

  • Affiliates: name, contact details, payout information, and advertising metrics.

  • Customers: name, phone number, address or service location, and description of needed work.

  • All Users: login credentials (if applicable), uploaded files, and communication history.

B. Information Collected Automatically

  • IP address and general location (city/state).

  • Browser type, device type, and usage analytics (via cookies or similar tracking).

  • Log data such as page views, date/time of access, and referral links.

C. Payment Data

Payment processing is handled securely through Stripe.
We never store full credit card numbers or banking credentials on our servers. Stripe’s Privacy Policy applies to all payment transactions.

3. How We Use Your Information

We use collected data to:

  • Match customers to verified contractors.

  • Manage contractor and affiliate accounts.

  • Process payments, commissions, and invoices.

  • Communicate updates, alerts, and account changes.

  • Maintain and improve our systems and security.

  • Comply with legal and regulatory requirements.

We never sell or rent your personal data to third parties.

4. Legal Basis for Processing (GDPR-Compliant)

If you are in a region that requires legal justification (like the EU/UK), our basis for processing includes:

  • Performance of a contract (providing leads, payments, or services).

  • Legitimate business interests (fraud prevention, analytics).

  • Consent (for marketing or optional communications).

  • Compliance with legal obligations (e.g., tax or regulatory).

5. We do not share any information!

6. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Keep users logged in (if applicable).

  • Track basic usage analytics.

  • Store user preferences (e.g., theme, form data).

You may disable cookies in your browser, but certain site features may not work properly.

7. Data Retention

We retain your data only as long as necessary to:

  • Fulfill active contracts or affiliate obligations.

  • Maintain accurate financial and compliance records.

  • Resolve disputes or verify transactions.

When no longer needed, your data is securely deleted or anonymized.

8. Data Security

We use encryption, role-based access, and secure hosting to protect data stored in Supabase and related systems.
Although no system can guarantee complete security, CLN continuously monitors for unauthorized access or misuse.

9. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your data.

  • Withdraw consent for marketing communications.

  • Request a copy of your data in a portable format.

  • File a complaint with a data protection authority.

You can contact us anytime at [Insert support email] to exercise these rights.

10. Marketing Communications

We may send:

  • Updates about your account or jobs.

  • Optional promotional offers or network news.

You can unsubscribe anytime by replying “STOP” to SMS messages or clicking the “unsubscribe” link in any email.

11. Children’s Privacy

Our Platform is intended for adults 18+.
We do not knowingly collect data from minors.
If we learn a child under 18 has provided information, it will be deleted immediately.

12. Changes to This Policy

We may update this Privacy Policy as laws or our operations evolve.
The latest version will always be posted at contractorleadsnetwork.com/privacy with a new effective date.

13. Contact Us

For privacy-related questions, contact:
Contractor Leads Network
Email: support@contractorleadsnetwork.com
Phone: [737-276-5572]
Address: [5401 S FM 1626 STE 170
Kyle, TX 78640]